Payment & Return Policy

Refund Policy

Amplified Mind places a high priority on product quality and customer safety. We adhere to stringent product testing standards to ensure you receive the highest quality possible. If you receive a product that does not meet your expectations, please contact our support team for assistance. Each refund request is reviewed individually by our management team to find the best resolution. If a refund is deemed necessary, we reserve the right to provide Store Credit instead. The form of refund depends on your payment method and the order amount, and we work with each customer to find a suitable solution. Amplified Mind also reserves the right to charge a processing fee for refunds.

All refund requests must be submitted within 7 days from the delivery of your order. Refunds will not be available for orders after this period.

If you receive a defective product, please notify us within 7 days for immediate investigation. Each case will be evaluated by management, and appropriate credit or replacement will be provided. Replacements are issued only for defective items, with compensation decisions made on a case-by-case basis.

​

If you are unhappy with an order, we might offer a return option. For defective or incorrect orders, we cover return shipping costs. For dissatisfaction unrelated to defects, customers are responsible for return shipping if a credit is offered.

Refunds require management approval. For multiple purchases of the same item, refunds are only possible for unopened products. If an opened item is unsatisfactory, do not open additional items and contact customer service immediately. Defective products are determined by our team.

Our team might request additional evidence like photos or videos to investigate your issue. If you do not provide this information, we may refuse a refund, store credit.

Payment Policy

Payments for orders placed with Amplified Mind must be received within 48 hours using one of our accepted payment methods. Unpaid orders are canceled after 48 hours and cannot be reinstated. Late payments result in order cancellation and issuance of store credit; no refunds are given.